Operations

Etsy funds on hold explained: the six reasons Etsy is not paying you out yet, how a Payment account reserve is released, how long new sellers wait, and what Support cannot do.

Shopify payment pending explained: the three reasons an order shows it, which ones you can ship, when to mark it as paid, and what to do when a pending payment expires.

Shopify refund pending explained: the two kinds of pending, how long each lasts, what a negative balance does to refunds, and what to tell a customer who is still waiting.

Shopify order risk explained: what Low, Medium and High mean, when Shopify Protect changes the decision, what each wrong call costs, and how to check an order before you ship.

Shopify capture payment explained: the three settings, the 7-day authorization clock, who pays the 1.75% late-capture charge, and how to recover an expired order.

Shopify unfulfilled orders have not shipped, but they are not one problem. What the status means next to each payment status, the deadlines it starts, and what to do.

Shopify payout on hold can mean seven different things, from an account review to a reserve or a failed bank payout. How to tell which one you have and what ends it.

Shopify Available vs On hand: what each inventory state counts, and why a reorder decision should read Available plus Incoming, with safety stock counted once.

Shopify bot traffic shows up in sessions, customer lists and checkouts. Here is how to tell which kind you have, what Shopify already blocks, and what you can change.

Shopify store not getting sales? Work out whether the traffic is real, the right people, the page, the checkout or the offer is failing, in that order, with checks.